Who we are
BurstingBox is a limited company registered in England and Wales (10014503) at Digital Media Centre, County Way, Barnsley, South Yorkshire S70 2JW. To make this policy easier to follow we shall refer to BurstingBox as "BB" and the website user / client will be referred to as the "the user", "you", or "your".
BB is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.
How we collect data
When you make an enquiry with BB either via phone or via our website contact forms, we need to know your name, company name, telephone number, e-mail address and nature of enquiry so that we can provide a solution and quotation for services that you require from our team. You have the option to withhold personal information that is not required for the request.
What we do with your data
We only use your personal information to communicate with you regarding your enquiry or services that you have requested from us. We will not use your data for marketing purposes unless we have your consent. We do not sell, rent or exchange your personal information with any third party for commercial reasons.
If you have made a purchase with BB we securely store your personal information within our accounting software which we use to create invoices and track incoming payments with.
Sensitive information
We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting BB at any time.
Security procedures
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.
Cookies
Cookies are small files stored on your device when you visit websites. We use cookies to enhance your browsing experience and monitor the performance of our website. You have the choice to accept or reject different types of cookies depending on your preferences.
Types of Cookies We Use:
- Session Cookie (OctoberCMS Session Cookie): We use a session cookie called october_session to maintain your session while you browse our website. This cookie is temporary and is deleted once you close your browser. It does not store personal information and is used only for maintaining a consistent browsing experience during your session.
- Analytics Data (Google Analytics): We use Google Analytics to understand how visitors interact with our website. By default, Google Analytics Consent Mode is active, allowing us to collect some basic, non-identifying analytics data without using cookies. This means that even if you reject cookies, we still gather aggregated data about website performance. However, if you accept cookies, we will store cookies that provide more detailed insights into user interactions, helping us further improve our site.
Your Choices:
When you first visit our website, no cookies will be stored. You will see a cookie banner asking whether you wish to accept or reject cookies.
- If you accept cookies, the analytics cookies (such as those from Google Analytics) will be enabled, providing a more customised and accessible experience.
- If you reject cookies, Google Analytics will still collect basic data without storing cookies, but no detailed analytics will be available. The october_session cookie will still be used to ensure proper website functionality during your session.
You can change your preferences at any time by clearing your cookies or by adjusting your browser settings. For more detailed information on cookies, please visit AboutCookies.org.
How to contact us
If you have any questions about privacy please contact us by emailing us or by calling us on 01226 664 111.